Delete Family Account - ScreenTasker

Still have the app installed? It's faster to request deletion directly in ScreenTasker, under Settings → Family Account → Delete Family Account. The in-app request is actioned automatically; a request submitted through this page is manually reviewed and takes longer (see below).

Using this page is never required - a family account with no device sync activity for 30 days is automatically deleted on its own. This page only exists to let you request deletion sooner, if you'd rather not wait.

Family ID (optional)

Find your Family ID in the app under Settings → Family Account → Delete Account via Web. Don't have it? No problem - fill in the Google Play account email below and we'll use that to identify your family instead.

Have you already uninstalled ScreenTasker from every parent device in your family?

Yes

Email address associated with the Google Play account used for your ScreenTasker subscription

Please enter the Google Play account email.

Used only for a human reviewer's manual cross-check - we do not automatically verify this against anything.

We never ask for any names entered into the ScreenTasker app itself (parent or child profile names) anywhere on this page - those are end-to-end encrypted, so they cannot be used by us to look up or verify an account. The name field below is only for you, the person submitting this request, and is not looked up against anything in the app.

Your name (optional)

Your email address

Please enter your email address.

We'll use this address to contact you if we need additional details before actioning your request, to send confirmation once your request has been actioned, or to let you know if we're unable to action it for any reason.

Comments / feedback (optional)

Requests submitted through this page are manually reviewed and are generally processed within 1 business day, though delays are possible in some circumstances.
Once reviewed and confirmed, your family account will be deactivated and your family's data will be marked as pending deletion.
72 hours after being marked pending deletion, all of your family's live data is automatically deleted from the server. Backup copies will be retained beyond this time as per our Privacy Policy.
Once you uninstall the app or clear the app data from all family devices, the encryption key for end-to-end encryption will be permanently lost and it will not be possible to recover your account or personal data under any circumstances.